I’ve forgotten my password

In the event that you can’t remember your password, you can click on the LOGIN button at the top of the screen and select FORGOT PASSWORD.


Next, you will be prompted to enter your email address and your date of birth. A temporary password will be sent to the registered email address and you will be able to use it for one-time login before changing your password to something more personal and easier to remember.  

To keep your account safe and secured, please make sure your password contains at least 8 characters, has a combination of letters and numbers, and that it also contains at least one special character ( e.g @_#$/’&+()*;!?,-). Please do not use any spaces. 

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