I haven't received an email after requesting a new password. What should I do?

When you’re not receiving the password reset email in your inbox, please check your "Spam", "Junk" or "Promotions" email folders (or any other filters you might have set up for your inbox) to make sure the email hasn’t been mislabeled. 

If you still can’t find the password reset email, please contact our Customer Service Team so that we can help you recover your password.

Was this article helpful?