I have changed my first / last name

In case you want to change the name registered to your account, we kindly ask you to contact our Customer Service Team. Because your name is an important part of your account’s identity, changing it might require an extra verification step.

If you’ve changed your first or last name recently, we will need some documentations to update your account details accordingly.

Documents that we will need can be:

  • ID
  • Marriage certificate
  • Divorce certificate
  • Proof of legal name change
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