How do I close my account?

In the event you are experiencing any type of inconvenience with the service provided, we aim to resolve any such in a timely fashion.  

Our Customer Service Team is at your disposal to assist with your request. Remember that your opinion is very important to us, and we gladly accept customer feedback as part of our continuous improvement strategy.  

If your final decision is that you would like to cease the usage of our services, please get with our Customer Service Team via chat, email or phone.  

Want to take a break from gambling?  

In case you wish to close your account due to a gaming related matter, we advise you to consider a time-out to take a break or to impose a self-exclusion if you wish to stop playing. Either way, we ask that you contact us as soon as possible so we can provide guidance and support.  

If you prefer not to get in touch with us and would like to set a self-exclusion by yourself, please check the available Responsible Gambling Tools under the Responsible Gambling section. 

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