I can’t login

Are you experiencing problems while logging into your NorthStar Bets account? Don’t worry, you got you covered! Please find below some common reason of why you might be encountering login problems:  

I’ve entered my password too many times and my account got blocked

If you’ve entered a wrong password too many times, your account will be temporarily locked. When this happens, you will be notified by a pop-up message. To unlock your account, please wait for 30 minutes and try to login again. Please contact our Customer Service Team if this does not solve the issue.

While resetting my password, I’ve entered the wrong email address and/or the wrong date of birth too many times
If you have forgotten your password and want to recover it, you will be asked to enter the registered email address and date of birth. Your account will be blocked for security reasons, if you have entered wrong personal information. To remove the block and get assistance to access your account, please contact our Customer Service Team.
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