Skip to main content
Logo
Help Center
Submit a request
  1. Northstarbets.ca
  2. Technical Help

Technical Help

  • What is the recommended browser for playing NorthStar Bets?
  • Basic Troubleshooting
  • Something wrong or missing on the site?
  • What is GeoComply?
  • Why do I need GeoComply?
  • Do I need to disable my VPN, Proxy or Remote Desktop Programs?
  • How to install GeoComply on your desktop device
  • How to install GeoComply on your Apple iPhone or iPad mobile device
  • How to install GeoComply on your Android mobile device
  • How do I turn on Location Services? (iOS Mobile)
  • How do I turn on Location Services? (Android Mobile)
  • How can I check if the GeoComply installation has been successful?

If you have concerns that you or someone you know has a gambling problem, and wants help, please call Connex Ontario at 1-866-531-2600.

ON Only

  • Responsible Gaming
  • Terms and Conditions
  • Sports Betting Rules
  • Privacy Policy
  • Customer Complaints Process
  • Cookie Policy
  • About NorthStar

    Promotions

  • Casino Promotions
  • Sportsbook Promotions
  • General Promotion Terms and Conditions

    Help & Contact

  • Contact Us
  • Time-Out
  • Self-Exclusion

    Featured

  • Sports News and Insights
  • Affiliate Program

Copyright © 2026 NorthStar Gaming Inc. All Rights Reserved.

This site is authorized, licensed, and regulated by the Alcohol and Gaming Commission of Ontario ("AGCO") with registration number OPIG1226485 for registered users 19+ that are physically located in Ontario, Canada. Please Play Responsibly.

Thank you! Your feedback will help us improve!

Search...
/hc/theming_assets/01HZPSKKC4QJQ11KE5V3H0GK52
custom
/hc/theming_assets/01HZPSKMH310JP7F8J5GMGWA39
community
/hc/en-ca/community/topics
/hc/theming_assets/01HZPSKMVQ7EVMFV1C3RKRSVJ8